Help & Answers
Frequently asked questions
Everything you need to know about ordering, shipping, payment and our compliance approach.
Every order is packed discreetly in plain packaging and dispatched within one business day from Michigan, with tracking. U.S. shipping is free over $75.
Most items ship nationwide, but some botanicals are restricted in certain states (for example San Pedro and Peruvian Torch to Louisiana and Arizona). Our checkout automatically flags a destination we cannot ship a given item to.
Payment is completed on our payment partner's encrypted, hosted page — card details are never entered or stored on this site. You are redirected there securely to finish your order.
Yes. Our botanicals are sold to adults 21 and older for educational, cultural and craft purposes. You confirm your age at entry and at checkout.
Yes. Lots are inspected for cleanliness, dryness and consistency, and we offer single-origin material with nothing added or diluted.
Yes — once your order ships you receive a tracking link by email (via AfterShip) so you can follow it to your door.
Unopened items in original packaging may be returned within 14 days of delivery. See our Returns & Refunds policy for full details.
No. We make no medical claims. Our botanicals are offered strictly for educational, botanical, cultural and craft purposes and are not intended to diagnose, treat, cure or prevent any condition.